Please quote the error message when doing so and the make and model of your ereader device. If you are still receiving the error please contact our support team. Please follow the steps on this help page to authorise your ereader device. Please follow the steps on this help page to authorise Adobe Digital Editions again. Please follow the steps on this help page to deauthorise Adobe Digital Editions. Finally once that has all been done if you retry the transfer it should complete successfully. Then if the book has already been downloaded it needs to be deleted and redownloaded (because the Adobe ID authentication is applied at the point of download). Then once that has been done, the device needs to be connected to the computer and authorised again. Device notes: The NOOK GlowLight Plus works differently than other ereaders and doesn't use ADE. Both my ereader and computer are authorised with the same Adobe ID. This is an Overdrive book from the library and should have the relevant DRM on it. I keep getting this message when I try to transfer a book from ADE to my Sony PRS-350 ereader. Your ADE authorization is applied to the ereader during the transfer process. Adobe Digital Editions - CECOPYNOTALLOWED no permission to copy the book. The solution is to deauthorise (if it has already been authorised) and then reauthorise ADE on the computer. In most cases, your ereader will be automatically authorized when you transfer books from Adobe Digital Editions (ADE) to the device. Now that I got a new computer (Windows 11), I installed the same reader and when I try to open any book it says: 'This computer is not authorized to open (book title) because this item is authorized to a Vendor ID. Either the computer or the device is not authorised with an Adobe ID, or both machines are authorised with different Adobe IDs.Īs a security measure both the ereader and ADE on the computer must be authorised with the same Adobe ID otherwise ADE blocks the transfer. I had over 200 books on my old computer (Windows 8) in an e-book reader called 'Adobe Digital Editions'. This error message is normally encountered when a user is trying to transfer ebooks from Adobe Digital Editions (on their computer) to their ADE compatible ereader device (Nook, Kobo or similar).
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